Electronic Repeat Dispensing (eRD)
To get help with challenges and queries, e-mail NHS England eRD Support: email@example.com. Please state your Practice Name and Code, your query, whether you are EMIS or SystmOne, and ideally state a key contact name with a direct dial number and we will get back to you with an answer by e-mail or phone within 24 hours.
Measure your progress on the NHS Digital EPS/eRD Dashboard. Just click onto the link https://digital.nhs.uk/data-and-information/data-tools-and-services/tools-for-accessing-data/deployment-and-utilisation-progress-data. The eRD Practice Data is on page 4 of 7 and you can select your Region, your CCG, and your individual Practice. The data is not real time and there is a lag, but it is updated monthly so please monitor your progress.