Medicines Information
For any patient specific medicines information queries contact the Specialist Pharmacy Service (SPS) via their single point of contact phone number or email address:
Call - 0300 770 8564
Email - asksps.nhs@sps.direct
SPS prioritise clinically urgent enquiries and aim to answer all queries within 5 working days.
Before contacting them please ensure you have checked the 'usual sources' available to you, e.g. BNF and SmPC, so that SPS can make time for the more complex queries.
Any commissioning or formulary enquiries should come to the Medicines Management Team via our generic email address: hnyicb-ny.rxline@nhs.net which is monitored Monday to Friday during normal office hours.
Useful websites:
NEWT Guidelines online: users need to log in to access the full content; GPs and members of Practice and PCN pharmacy teams in North Yorkshire can request the username and password by emailing: hnyicb-ny.rxline@nhs.net
Please note that a new NEWT password was issued on 27 May 2023.