Jeanette's Story

'I should like to congratulate the staff at Derwent Surgery for their efficient service'

16 October 2020

My husband and I attended Derwent Surgery three weeks ago for our flu vaccinations.

It was an extremely well-organised experience – we were met just outside the door by a member of staff who asked questions about any coronavirus symptom. At the door another staff member took our temperatures before we were checked in.

As soon as we entered the waiting area a member of staff asked us to follow her and we were taken straight to a consulting room where one of the GPs gave us the injections. We left via a separate route.

The whole procedure took about 10 minutes and we felt very safe. I was especially pleased with the swift service as my husband is not able to stand for too long without pain. I should like to congratulate the staff at Derwent Surgery for their efficient service.

Patient, Jeanette, pays tribute to the team at Derwent Practice.
Jeanette has paid tribute to the service at Derwent Practice