New online mental health support for young people in North Yorkshire

Young people aged 11-18 in Scarborough and Ryedale and across North Yorkshire can now access Kooth, a website offering free online counselling and emotional wellbeing support.

Kooth (, from digital mental health provider XenZone, gives
young people instant access to emotional and wellbeing advice and support whenever
and whenever they need it. It incorporates self-help articles and online tools
such as a mood tracker, as well as professional online therapy and moderated
peer-to-peer forums.

The Kooth service has been
commissioned by local mental health provider Tees, Esk and Wear Valleys NHS
Foundation Trust (TEWV) as part of its commitment to provide early mental
health guidance and support through digital provision.

The service is accredited by the British Association for Counselling and Psychotherapy (BACP) and provides a safe environment where young people can chat anonymously and in confidence with qualified counsellors, who are online from noon until 10pm on weekdays and from 6pm until 10pm, 365 days a year.

Young people can register on
Kooth without having to provide personal details such as their name or address.
It provides a safe and non-judgemental place for them to talk, connect and chat
with others and know they are not alone.

Chris Davis, TEWV head of service for children and young people, said: “Digital technology is a daily part of people’s lives now, especially for children and young people. They expect to be able to go online to get instant access the help and support they need. Being able to have a presence online to provide advice and guidance to young people in our area is essential in helping drive forward mental health provision.

“We have commissioned the
Kooth service to complement our existing care provision. The online counsellors
are fully qualified and experienced and where necessary will signpost children
and young people to wider support available, as well as having the ability, when
information is provided to them, to refer them directly on to our services if

Kooth is operated by XenZone, digital mental health provider. Elaine Bousfield, the organisation’s founder said: “It’s so important that young people can access support when they need it with none of the stigma they may feel is sometimes attached to seeking help. We look forward to integrating Kooth with local services, to help support more young people with their mental wellbeing at the time of need.”

Kooth is now available in more than 120 Clinical Commissioning Group (CCG) areas, and in 2018 saw more than 1,700 log-ins every day. For further information visit

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