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‘Encouraging start’ for Humber Trust’s new model of community care in Scarborough and Ryedale
Published on Jun 14, 2018
The new adult community care service in Scarborough and Ryedale received almost 1,800 referrals in its first four weeks, new figures have revealed.
Humber Teaching NHS Foundation Trust (FT) said it handled 1,787 referrals made via its Customer Access Service (CAS), a single point of contact providing access to round-the-clock care, between 1 and 28 May.
The Trust also revealed that 1,849 individual patients received 9,147 face-to-face contacts during the same period, with the third week (2,477) proving the busiest.
Dr Peter Billingsley, Associate Chairman of NHS Scarborough and Ryedale Clinical Commissioning Group, which commissioned the new service, said: “I am delighted that Humber FT has got off to such a strong start in delivering adult community services for the people of Scarborough and Ryedale.
“The fact patients can access community and specialist nursing, therapeutic services and support from dietetics and stroke professionals with just one phone call is a huge benefit. It means we are able to offer patients streamlined and joined-up care to meet their needs. This vastly improves quality of life and wellbeing as well as being able to keep patients at home, where appropriate, avoiding disruptive and unnecessary hospital stays.”
Julia Harrison-Mizon, Humber FT’s Care Group Director for Primary Care, Community, Children’s and Learning Disability Services, said she was pleased with the data and paid tribute to the staff involved. “These figures show our new system is performing well,” she said, adding that “all of our staff deserve our thanks for their hard work.
“Although it’s still early days, we’ve made an encouraging start and now need to keep up the momentum to ensure we continue delivering the best possible service to our patients.”
The figures show the Trust’s CAS received 3,134 phone calls during the first four weeks of the contract, with the number peaking in the second week (884). Staff transferred 4,140 patients and have since registered a further 1,568 patients on the Trust’s electronic patient record system – SystmOne.
Patients can access services including community and specialist nursing, therapeutic services, dietetics, and stroke. They all receive personalised care designed to keep them in their own homes whenever it is possible and safe to do so.
The Trust’s front-line clinical teams are delivering the services by working with GPs, councils, the charity and voluntary sector and other key organisations.
Mrs Harrison-Mizon added: “Our partners have all played their part in helping us make a success of the launch. Working together more effectively is one of our key aims, and so far it’s going very well.”
The Trust will provide the services for up to seven years under the terms of an £80 million contract with its commissioners, NHS Scarborough and Ryedale Clinical Commissioning Group.
Read MoreFunding awarded for improved mental health services for new and expectant mums in North Yorkshire
Published on May 8, 2018
The three North Yorkshire Clinical Commissioning Groups (CCGs) have been successful in securing funding for perinatal mental health as part of a £23 million national scheme announced by NHS England.
This money will enable enhanced specialist community mental health services for new and expectant mums within North Yorkshire.
There’s more in the national NHS England media release, here.
Speaking on behalf of the health service commissioners in North Yorkshire, NHS Scarborough and Ryedale CCG’s clinical lead for mental health, Dr Peter Billingsley, said: “Having good mental health begins before you are born.
“It is vital that expectant mums have the best access to mental health services throughout their pregnancy and in the first few months after giving birth.
“This increase in perinatal funding will help NHS staff to deliver more services to mums and their babies and improve the long term outlook for mental health in our community.”
Amanda Bloor, Chief Officer of NHS Harrogate and Rural District CCG as the lead commissioner for the three North Yorkshire CCGs said: “We are delighted that this funding has been awarded. We know that we need to improve community mental health services available for new and expectant mums across North Yorkshire.
“With the funding announced today we will be better able to deliver accessible, high quality, specialist mental health services in the right place and at the right time for women and families, as well as improve opportunities for early intervention and support.
“This dedicated funding will enable us to enhance specialist care available and to better meet the needs of our local population.”
Read MoreRed letter day for staff and patients as Humber Teaching NHS Foundation Trust begins community services contract
Published on May 1, 2018
The care of more than 5,000 patients has today (1 May) transferred to Humber Teaching NHS Foundation Trust (Humber FT) as the health provider takes responsibility for providing many adult community services in Scarborough and Ryedale.
More than 200 staff have also moved to the Trust from the previous provider, York Teaching Hospital NHS Foundation Trust, following preparatory work which began in the autumn.
Humber Trust Chief Executive, Michele Moran, said: “Today is a momentous day for the Trust and caps months of hard work with our commissioners, fellow health providers, GPs, local councils, the charity and voluntary sector and other key organisations.
“We’re delighted to welcome our new patients and staff and hope they will enjoy either receiving care from the Trust or working with us as we strive to provide truly outstanding care from day one. It’s fantastic to have them all on board.”
The Trust has introduced a new model of care which it hopes will make it simpler and easier for people across Scarborough and Ryedale to access care.
Under the model, patients can call a single telephone number to access round-the-clock care, including community nursing, specialist nursing, therapy services, dietetics, stroke and other services.
Care is personalised and patients can receive treatment in their own homes, avoiding admission to hospital whenever it is possible and safe to do so.
Real patient experiences have been used to shape the model, which allows every doctor, nurse or health worker involved in a patient’s care to be granted the same view of their medical record, subject to the patient’s consent.
Crucially, this avoids the need for patients to have to repeat details of their medical history whenever they seek treatment, providing a more joined-up approach to services.
Ms Moran added: “NHS Scarborough and Ryedale Clinical Commissioning Group (CCG) made it clear to the Trust that they want us to provide high-quality, personalised care which enables people to remain in their own homes whenever possible.
“We believe we have the skills, systems and infrastructure in place to deliver the adult community services our commissioners and patients expect and deserve.”
The Trust will provide the services for up to seven years under the terms of an £80 million contract with NHS Scarborough and Ryedale CCG.
Read MoreNew model of community care in Scarborough and Ryedale
Published on Apr 27, 2018
Patients in the area covered by NHS Scarborough and Ryedale Clinical Commissioning Group (CCG) will be able to call a single telephone number to access round-the-clock care when a new improved model of adult community services launches next week.
Humber Teaching NHS Foundation Trust will offer a range of community services as well as health promotion and wellbeing advice in Scarborough and Ryedale from 1 May.
Patients will be able to access community nursing, specialist nursing, therapy services, dietetics, stroke and other services, with care personalised so they can remain in their own homes, and avoid admission to hospital where it is possible and safe to do so, in a ‘Home First’ approach.
At the heart of the new model will be front-line clinical teams working in partnership with GPs, local councils, the charity and voluntary sector and other key organisations.
NHS Scarborough and Ryedale Clinical Commissioning Group (CCG) Chief Officer, Simon Cox, said: “During the commissioning process, patients told us they wanted a model of care that is more joined-up, with better community services that reduce their chances of going into hospital and make it easier for them to be discharged home in the event they do have to go into hospital.
“Humber Teaching NHS Foundation Trust shares this vision and we’re delighted they’ve used real patient experiences to help shape the new services.”
As part of the new model, every doctor, nurse or health worker looking after the patient will, subject to the patient’s consent, also be granted the same view of each medical record, ensuring patients do not have to repeat themselves whenever they seek treatment.
During the consultation period, patients felt strongly they should “only have to tell their story once”.
Julia Harrison-Mizon, Humber Teaching NHS Foundation Trust’s Care Group Director of Primary Care, Community, Children’s and Learning Disability Services, said: “We believe our patients will find our new services much simpler and easier to use and we also think they will be pleased they no longer have to repeat the details of their medical history or condition each time they see a different clinician.
“We’re passionate about delivering a truly integrated model of care, working alongside our partners on a range of services that we believe will have enormous benefits for patients in the Scarborough and Ryedale CCG area.”
The Trust will provide the services for up to seven years under the terms of an £80 million contract with NHS Scarborough and Ryedale CCG.
Further information is available by emailing hnf-tr.scarboroughryedale@nhs.net
Read MoreNHS Scarborough and Ryedale CCG supports Diabetes Prevention Week
Published on Apr 20, 2018
Scarborough and Ryedale residents are being encouraged to eat healthy foods and be more active to reduce their risk of Type 2 diabetes, with a major programme of work to support people with diabetes now under way.
It is thought nearly 12,000 residents in Scarborough and Ryedale are currently at risk of developing Type 2 diabetes, which can lead to other serious conditions including stroke, heart disease, limb amputation, blindness and early death.
Treatment of diabetes costs the NHS more than £8 billion every year – that’s 10 per cent of the entire budget – and one in six patients in hospital has diabetes.
Around nine in 10 people with diabetes have Type 2 diabetes which is closely linked to obesity and yet is largely preventable by eating healthily, being more active and losing weight.
GPs and other healthcare professionals in Scarborough and Ryedale are using Diabetes Prevention Week (16-22 April) to encourage residents to improve their future health.
NHS Scarborough and Ryedale Clinical Commissioning Group (CCG) Clinical Lead for Diabetes, Dr Chris Ives, said: “Since 1996 the number of people with diabetes in the UK has more than doubled from 1.4 million to 3.3 million and it is estimated that 5 million people are now at risk of developing Type 2 diabetes.
“It’s a ticking timebomb for the NHS, yet Type 2 diabetes is largely preventable through lifestyle choices.”
Meanwhile, a programme of work to provide extra support to patients with diabetes is now and up and running.
NHS Scarborough and Ryedale CCG in partnership with Vale of York CCG collaborated with York Teaching Hospital NHS Foundation Trust to secure around £430,000 through NHS England’s Diabetes Transformation Fund.
One element of the programme is to review specific cohorts of patients with diabetes and offer targeted support to those people who have higher than recommended HbA1c levels, blood pressure and/or cholesterol that could lead to additional complications.
The additional support may also include a specialist GP review, psychology and social worker intervention, as well as medicines management help.
You can check to see if you are at risk of type 2 diabetes at www.diabetes.org.uk/risk
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