Red letter day for staff and patients as Humber Teaching NHS Foundation Trust begins community services contract

Published on May 1, 2018

The care of more than 5,000 patients has today (1 May) transferred to Humber Teaching NHS Foundation Trust (Humber FT) as the health provider takes responsibility for providing many adult community services in Scarborough and Ryedale.

More than 200 staff have also moved to the Trust from the previous provider, York Teaching Hospital NHS Foundation Trust, following preparatory work which began in the autumn.

Humber Trust Chief Executive, Michele Moran, said: “Today is a momentous day for the Trust and caps months of hard work with our commissioners, fellow health providers, GPs, local councils, the charity and voluntary sector and other key organisations.

“We’re delighted to welcome our new patients and staff and hope they will enjoy either receiving care from the Trust or working with us as we strive to provide truly outstanding care from day one. It’s fantastic to have them all on board.”

The Trust has introduced a new model of care which it hopes will make it simpler and easier for people across Scarborough and Ryedale to access care.

Under the model, patients can call a single telephone number to access round-the-clock care, including community nursing, specialist nursing, therapy services, dietetics, stroke and other services.

Care is personalised and patients can receive treatment in their own homes, avoiding admission to hospital whenever it is possible and safe to do so.

Real patient experiences have been used to shape the model, which allows every doctor, nurse or health worker involved in a patient’s care to be granted the same view of their medical record, subject to the patient’s consent.

Crucially, this avoids the need for patients to have to repeat details of their medical history whenever they seek treatment, providing a more joined-up approach to services.

Ms Moran added: “NHS Scarborough and Ryedale Clinical Commissioning Group (CCG) made it clear to the Trust that they want us to provide high-quality, personalised care which enables people to remain in their own homes whenever possible.

“We believe we have the skills, systems and infrastructure in place to deliver the adult community services our commissioners and patients expect and deserve.”

The Trust will provide the services for up to seven years under the terms of an £80 million contract with NHS Scarborough and Ryedale CCG.